With over 20 years of experience in the areas of business strategy and operations improvement, we are able to apply a lens of practicality to theory and concepts as they may apply for your business. Our goal is to be an extension of your core team to help you realize your vision through the transfer of knowledge and best practices across industries.

 

For example, we have helped insurance companies apply concepts from Lean Manufacturing to their transactional processes in order to improve efficiency and customer satisfaction. We did this by customizing these concepts in way that would work for their specific operations, ensuring that we were not 'force-fitting' a solution. 

 

Lastly, we have firsthand experience building an ecommerce (with 'last mile' delivery) business to scale for a brick/mortar retailer. We set out to prove that this business model/channel can be efficient, effective, and profitable if implemented thoughtfully. So if you are navigating distance-based operations for your business, let us help you by pulling in our lessons learned!

 

We would be excited to explore your objectives with you and have the opportunity to become a trusted partner!